FAQs

Do any of the VR Hotels and Apartments offer airport shuttle services?
Does my room reservation require any guarantee?
How old do I have to be to check-in to the Hotel?
Is it possible to check-in prior to the specified check-in time?
Does my room reservation require any guarantee?
Is it possible to check-in prior to the specified check-in time?
Do you provide a service for late check-out?
What age determines a child?
Do you offer parking?
Do you offer bathrooms or ensuites in your guestrooms?
Do you provide tea / coffee facilities in your guestrooms?
Can VR guarantee special room requests (e.g.. room location)?
When booking online, how can I be sure that I will have a room reservation?
How do I cancel my hotel reservation without a charge?
Do you offer discounts for a group booking?
Do you have non-smoking rooms?
Is vegetarian cuisine available in the restaurants?
Is it safe to drink tap water in New Zealand?